Advance Mobility designing high performance mobility devices for children and adults with special needs!

Advance Mobility's 
Limited Lifetime Warranty  

Baby Jogger warrants that the frame is free of manufacturer defects for the lifetime of the product. Manufacturer's defect's include but are not limited to the breaking of welds and frame tube damage. Textile or soft side materials and all other components shall be warranted for one year from the date of purchase (except for tubes and tires). Proof of purchase is required to make a warranty claim and the warranty is only extended to the original owner. Shipping is not covered under the warranty as it is a service that is provided by an outside source. All decision regarding whether under warranty or not are at our discretions.

Register On-line! Now its easier than ever to register your warranty. Just fill out the form and you're done! To register click HERE!

This warranty does not cover: .

  • Normal wear and tear
  • Corrosion or rust
  • Incorrect assembly, or the installation of third party parts or accessories not compatible with the original design
  • Accidental or intentional damage, abuse or neglect
  • Commercial use
  • Improper storage/care of the unit

Satisfaction Guaranteed
We want to be sure your are happy with your product. If you use the stroller and it does not meet your expectations, return it to the place of purchase within 30 days. Please click here to review our Return Policy. Freight is not refundable (we do charge 15% restocking fee, since we thoroughly inspect your stroller and re-box it. You will also need to pay the shipping charges, duties and taxes.)

May we hear from you?
We read every single customer comment we receive. Your letters and photos make us very happy, so please keep them coming! If you e-mail your photos in to us, we may post them on our website!

For customers outside the USA
This warranty is valid in your country. If your stroller needs repair, please contact us for the distributor nearest you, or visit our International Page to find your local distributor.

Your satisfaction with our product's very important to us.
We welcome any comments or suggestions you may have.
Please send your feedback to the address below or via e-mail. Thank You!

8575 Magellan Parkway Suite 1000
Richmond, VA 23227 
(800) 241-1848 *  Fax(804) 262-6277
www.advancemobility.com * www.babyjogger.com
e-mail: specialneeds@babyjogger.com

 



Copyright 2005
Advance Mobility a Division of
The Baby Jogger Co., 
800-241-1848